Q: How do I order a portrait?
A: Orders can be placed directly on this website by clicking on the "Place Order" tab. Instructions for ordering can be viewed by clicking on the "Ordering Info" tab.
Q: How long does it take to receive my portrait?
A: Typically 2 - 4 weeks.
Q: Can I include multiple pets in a portrait?
A: Yes. There is a fee of $25 for each additional pet.
Q: Should my photo be a certain size?
A: Your photo should be a high resolution photo that is not too large a file to email. Typically, any photo between 1 MB and 5 MB in size will work. Unfortunately, a low quality photo is hard to work with.
Q: Does my photo have to have a plain background?
A: Any clear, in-focus image of your pet will work, no matter the background. Your pet's image will be extracted from your photo and added to the Pop Your Paws background that you select on the Order Form. Backgrounds can be viewed by clicking on the "Background Gallery" tab.